Support
Need help with NoServiceLapse or have a suggestion? Email us at support@codersai.shop. We usually reply within 2 working days.
Common questions
Where is my data stored?
On your phone. If you turn on backup, also in a NoServiceLapse folder in your own Google Drive. We never receive it.
How do I move to a new phone?
On the old phone turn on backup (Settings → Back up and sync to Google Drive). On the new phone, install the app and sign in with the same Google account. Your items, dates, history and documents come back. Documents download when you first open them.
My reminders are late or missing
Check notifications are on for NoServiceLapse. On some Android phones (Xiaomi, Oppo, Vivo, Samsung and others) battery savers delay reminders: open Settings → Reminders not arriving?, and set the app to “Unrestricted” or “Don't optimise”.
The app says “Please sign in again”
Google ended the session, for example because access was removed in your Google account. Your data is safe on your phone. Tap Sign in and allow access again.
My spreadsheet was changed or deleted
If a tab or column was removed, the app pauses backup and offers to repair it or create a new sheet. If the spreadsheet was deleted, the app creates a new one and sends your data to it.
How do I stop backup?
Settings → Sign out. Everything stays on your phone. To remove access completely, use your Google account's security settings. The files in your Drive stay yours.